Shipping Policy

Mittal Garments Shopping Policy

Welcome to Mittal Garments! We are committed to providing you with a seamless, enjoyable shopping experience. Please read our shopping policy carefully to ensure that you have all the information you need before making your purchase.

1. Product Availability

  • Stock Availability: While we make every effort to ensure that all products are in stock and available, sometimes an item may be out of stock or discontinued. If an item is unavailable after placing an order, we will notify you immediately and offer a suitable alternative, store credit, or a full refund.
  • Pre-Orders: Occasionally, we offer pre-order items. Please refer to the product description for estimated delivery times. Pre-order items will be shipped as soon as they are available.

2. Order Process

  • Placing an Order: To place an order on MittalGarments.com, simply add your desired products to the shopping cart, proceed to checkout, and provide the necessary details (shipping address, payment method, etc.).
  • Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your purchase. This email serves as proof of purchase and includes your order number.
  • Order Processing: After receiving your order, we will begin processing it within 1–2 business days. You will receive an email notification once your order has been shipped.

3. Payment Methods

  • We accept a variety of payment methods for your convenience, including:
    • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
    • PayPal
    • Other secure payment methods (such as Apple Pay, Google Pay, etc.)
  • Payments are securely processed, and no sensitive information is stored on our website.

4. Pricing & Discounts

  • Pricing: All prices are listed in the local currency (e.g., USD, INR). Prices may vary based on product type, promotions, or geographic location.
  • Promotions: We may offer seasonal sales, promotions, or discounts. Promotional codes can be applied during checkout for eligible products. Please read the terms and conditions for any specific discounts.

5. Shipping & Delivery

  • Shipping Methods: We offer various shipping options depending on your location. Available methods will be displayed at checkout.
  • Processing Time: Orders are processed within 1-2 business days. Delivery times vary depending on the shipping method and destination.
  • Shipping Costs: Shipping fees are calculated based on the size, weight, and destination of your order. Free shipping may be offered for orders over a certain amount or as part of special promotions.
  • International Shipping: We ship internationally. International shipping fees and delivery times will vary depending on the destination. Additional customs duties or taxes may apply, which are the responsibility of the customer.

6. Order Changes & Cancellations

  • Order Modifications: Once an order is placed, it cannot be modified. If you need to change or cancel an order, please contact us as soon as possible. We can make changes only before the order is processed and shipped.
  • Cancellations: If you wish to cancel an order, please contact our customer service team immediately. Cancellations are only possible before the order is shipped. After the order is shipped, it will need to be returned according to our Return Policy.

7. Returns & Exchanges

  • Returns: If you are not satisfied with your purchase, please refer to our Return Policy for instructions on how to return items. Items must meet the conditions outlined in the return policy to be eligible for a return.
  • Exchanges: We offer exchanges for the same item in a different size or color if available. Please see our return policy for more details on how to process an exchange.

8. Customer Privacy & Security

  • Your privacy is important to us. All personal and payment information provided during your shopping experience will be handled securely.
  • We use industry-standard encryption technology to ensure that your data is kept safe and secure throughout the shopping process.
  • For more details, please read our Privacy Policy.

9. Customer Service

  • If you have any questions or need assistance with your order, please contact our customer service team:
  • We are happy to assist you with any inquiries regarding products, orders, returns, or shipping.

10. Disclaimer

  • Product Descriptions: While we make every effort to ensure that product descriptions, images, and details are accurate, some discrepancies may occur. Product images are for reference only and may slightly differ from the actual item.
  • Changes to the Policy: Mittal Garments reserves the right to update or modify this Shopping Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly.